Catchy — privacy

The short version: your phone listens, sends a fingerprint rather than the sound, and keeps audio only where it will ask you to judge it. Accounts are optional, and your audio stays on your device. If you have friends on Catchy, a finished set goes to them unless you switch that off — that and everything else that leaves are listed below.

What stays on your phone

What never exists

What leaves your phone, and when

Friends and your profile — what your friends see

How long the server keeps things

Capture diagnostics, the per-window recognition events and usage data are deleted 13 months after they were last sent — a review months later sends the set again and restarts its clock. Before that, they are added into running totals — counts, rates and averages per day and per app version — that carry nothing identifying you or a set, and no total is kept for a group small enough to point at one person. A shared page is deleted 400 days after the last time you touch it, and every change you make to it restarts that clock. Our request logs are deleted after 30 days and our function logs after 14; neither holds your music. Your sign-in token expires after 90 days. Switching a thing off, unsharing a set, or deleting a set deletes what it produced without waiting for any of these.

Deleting your account

Profile → Settings → Delete account → Delete my data from Catchy's server removes your account, your @username, your profile, your friend connections, your shared pages, your diagnostics and your usage data. It happens in this order: the app clears what it holds about the server, the server locks the account so nothing can write under it again, then it deletes every row, and your account record last. If a step fails, a sweep finishes the deletion on its own within the hour. Two things survive: the sets, catches and audio on your phone, which are yours and are never touched, and a small record that this account was deleted, which stops an old sign-in from reviving it and expires after 100 days.

Changes

If what the app does with your data changes, this page changes with it. It is kept in the same repository as the app and reviewed against the code.

Questions

Email privacy@joincatchy.com.